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ISP Reviews > Internet Express
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Support: Internet Service Provider Search Directory
myISPfinder is an ISP Directory that allows you to search for an ISP that provides internet services in your city. You can begin your ISP Search, and select the state you are looking for coverage in, then select your city, or a neighboring city that would be a toll-free call. Then you will be shown only the Internet Service Providers that have internet services in your area. If you are looking for a Broadband ISP, a Satellite ISP, or a Dialup ISP, be sure to check those appropriate internet service directories.
When looking to compare ISPs, you will be able to view ratings, and feedback left for the ISP that will give you an idea about the overall satisfaction of the customers that they have served in the past, and leave ratings for an ISP that you have had service with if you choose to. myISPfinder will be making some major changes in the next few weeks/months to the overall look and feel of the site, and to the ISP Forum. Thank you for visiting, and we hope to provide you with a valuable service in helping you locate a new ISP that is right for you.
Excerpt from Choosing an ISP: Guidelines & Suggestions
Is technical support part of normal service or an added cost?
Some lower rate ISP's may charge and additional cost for technical support, while an ISP with a higher rate may have unlimited phone support available.
Is there a refund for downtime or network outages?
Most companies will have some sort of guarantee regarding their uptime. If they have a guarantee of 99% or better uptime, they are quite confident in the reliability of their network.
Does the connection support the hardware/software that I have?
If you are looking for a provider with V.92 dialup access, the first thing to find out is if the number they have in your local area will support this.
Is telephone support available via a local call, 800 number, or long distance?
Find out if the call to the ISP's technical support department is going to incur charges on your phone bill, or if it is toll-free.
What's the average hold time on a tech support call?
If you have an unusually long wait time, this may mean that and ISP is either understaffed, or having network difficulties. Larger ISPs can expect long wait times.
Are the technicians familiar with your Operating System?
If you are using Macintosh OSX, do their technicians know how to support any problems that may arise?